Inquiries
Please use the form below to make an inquiry. Your inquiries are welcome around the clock.
Call +81-76-231-5288 (9:30am ~ 6:00pm) to make an inquiry by telephone.
【Private Information Protection Policy】
We have drawn up our policy for private information protection as follows. Our employees recognize the importance of the private information system that we have devised, and follow the rules in order to promote the protection of private information.
Management of Private Information
We maintain accurate and up-to-date information on our customers, and take the required measures for safe and secure management of private information. These measures include appropriate management and maintenance of the security system and comprehensive training of our employees in order to prevent illegal access to private information and loss, damage, falsification and leakage of private information.
Purpose of Use of Private Information
Private information provided on the inquiry form on this site such as your name, e-mail address, telephone number, etc. will be used only for sending you information or answering your questions by e-mail or by post.
Prohibition of Disclosure and Provision of Private Information to a Third Party
We manage the private information provided by our customers appropriately, and we will not disclose it to a third party in any case other than the cases specified below:
・When the customer has agreed to disclose his/her private information
・When we need to disclose the private information to our business consignee in order to provide the service the customer has requested
・When we are required to disclose the private information according to a law or regulation
Safety Measures for Private Information
We take every possible measure to ensure the accuracy and safety of the private information of our customers.
Reference to Private Information by the Customer
When a customer asks to refer to, modify or delete his/her private information, we comply with the request after confirming his/her identity.
Compliance with Laws and Regulations and Review of Our Policy
We comply with the Japanese laws and regulations regarding private information, and review and improve our policy constantly.
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